Return / Restock Policy
“Dakota Fence” will accept material returns for damaged or defective materials at no cost to the purchaser. All return requests must be submitted in writing within 15 days of receipt and accompanied by the appropriate documentation. Documentation needed consists of PO# or Job number, copy of bill of lading showing the damage upon receipt, photos, and details of the damaged or defective materials, including but not limited to the cause if known, extent, and number of items involved. All transportation costs for return of non-damaged or non-defective materials are the responsibility of the purchaser.
Any install project Dakota Fence considers in its sole discretion custom or has special order materials is not returnable and therefore not refundable. A minimum of 25% of the contract or proposal will be charged to the customer upon a non-custom, as determined by Dakota Fence in its sole discretion, or stock materials project cancellation.
All product remains the property of Dakota Fence until paid in full by purchaser. The purchaser authorizes Dakota Fence to remove the product and to be charged for the product, along with removal, if payment is not made per the terms of the proposal and/or quote. Purchaser agrees to pay 1.5% per month on all past due accounts. Purchaser agrees to pay Dakota Fence’s outside and in-house attorneys’ fees and costs in the collection and enforcement of the Proposal.
Purchaser agrees to pay Dakota Fence’s outside and in-house attorneys’ fees and costs in the collection and enforcement of this Proposal. This proposal is contingent upon strikes, accidents or delays beyond Dakota fence’s control and supersedes all prior written or oral agreements. Purchaser agrees to carry all necessary and required insurance. Dakota Fence’s workers are fully covered by Workers Compensation Insurance or other required insurance. All fence or product remains the property of Dakota Fence until paid for by Purchaser and Purchaser authorizes Dakota Fence to remove the same and charge Purchaser for the fence or product and their removal if payment is not made per the terms of this Proposal. Purchaser agrees to pay 1.5% per month on all past due accounts. Any fence project that is considered custom or has special order materials is not returnable and therefore not fully refundable. A minimum of 25% restocking fee will apply with certain items being subject to higher restock fees as established from time to time by Dakota Fence.
Unless objected by Purchaser, Dakota Fence shall place a lawn sign on the property for the duration of Dakota Fence’s work.
ACCEPTANCE OF PROPOSAL
The above prices, specifications, terms, and conditions are satisfactory and hereby accepted by Purchaser. Dakota Fence is authorized to do the work as specified and Purchaser shall make payment as outlined above.